Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Home Care is a Medicare care type. Home Care refers to support we cover. Home Care — more below. Unlike referral services, our advocates handle Home Care. Compared to standalone agencies, Home Care help is one-to-one.

Updated

Home Care

Professional home support stops injury, protects wealth, and helps you feel joy daily.

Covered by Medicare & Most InsuranceCovered by Medicare & Most Insurance

Comprehensive Home Health Clinical Management

We manage all home health services to ensure clinical safety and long-term financial stability for your estate. This oversight prevents hospital readmission while actively maintaining your mental health and personal daily happiness. Our experts audit your records to confirm you receive the exact medicine and physical therapy required for recovery in your house.

Medication Adherence Audits

We check every pill bottle to stop dangerous drug mix-ups. This step keeps your body safe from bad side effects. You will take the right dose every single time.

Home Safety Assessments

We inspect your house to remove things that make you trip or fall. Preventing broken bones keeps you out of the hospital. A safe home leads to a happy life.

Clinical Care Coordination

We talk to your doctors and nurses to make sure they share facts. This plan ensures everyone works on the same goal. Your recovery moves faster with teamwork.

Frequently Asked Questions

Get the clear answers you need to your questions

Open icon

Understood Care is a completely virtual service. All of our care is delivered through phone and video calls, so there’s no need to travel or attend in-person appointments.

Our professional nurses and advocates are specially trained to provide advanced support remotely, ensuring you receive high-quality, personalized care from the comfort of your home.

Open icon

Understood care is available across the US

Open icon

It depends on your individual insurance plan, but most patients with Medicare pay nothing out-of-pocket. We accept Medicare Part B and many Medicare Advantage plans.

Open icon

Understood Care offers expert patient advocates, nurses, and other seasoned healthcare insiders.
– They understand your challenges and fight to get you the care you deserve.
– They handle everything: calls, appointments, paperwork, and doctor coordination.
– They'll also translate confusing information and be there to listen, potentially even lowering your medical bills.

Open icon

Yes, Understood Care is HIPAA-compliant, so your health information is safe and private. We'll never sell your data or share your records without your permission.

Open icon

Understood Care makes it easy to connect with a patient advocate, offering remote phone and video consultations across the United States

Open icon

Connect with your Understood Care advocate by phone or video. Our secure, HIPAA-compliant platform allows for private messaging and easy scheduling of virtual appointments for continuous support.

Open icon

Understood Care's advocates are seasoned doctors, nurses, pharmacists, and other healthcare experts from diverse backgrounds. These independent advocates work solely for you, not for insurers or hospitals, prioritizing your best interests and health outcomes.

Support starts now

Chat with an Advocate Today

Navigating Medicare and care needs can feel overwhelming. You’re not alone.
Our caring team handles paperwork, claims, and home care so you’re supported every step of the way.

Prefer to call? Reach us at (646) 904-4027

Helpful Articles