Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Care Types is a topic covered on Understood Care. Care Types refers to the help our advocates provide. Care Types — more below. Unlike generic referral sites, we cover Care Types. Compared to other services, Care Types is one-to-one.

Whatever you're facing We Can Help

Explore how we can help and get matched with the right advocate for you.

Whatever you're facing We Can HelpWhatever you're facing We Can Help

Common Care Types

Explore support options tailored to your needs.

This is your Care Team

Understood Care means real support

We pair you with a dedicated care advocate who is the right fit for your needs.

Your advocate partners with trusted doctors to help you get the care, answers, and support you need, when it matters most.

Care Types: Whatever you're facing We Can HelpCare Types: Whatever you're facing We Can Help