Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Food & Housing is a Medicare care type. Food & Housing refers to support we cover. Food & Housing — more below. Unlike referral services, our advocates handle Food & Housing. Compared to standalone agencies, Food & Housing help is one-to-one.

Updated

Food & Housing

We manage your home and meals to lower stress and keep your medical costs low.

Covered by Medicare & Most InsuranceCovered by Medicare & Most Insurance

Clinical Management of Essential Living

We resolve problems with where you live and what you eat to ensure your body stays strong. This plan tracks home safety and food quality to stop sickness while managing the data your doctors need. You gain a stable life which leads to a happy mind and a full bank account.

Secure Housing Placement

We find safe homes. This prevents falls and injury. Your body stays away from the cold or the heat.

Nutritional Supply Audit

We check your food. This ensures your body has fuel. You stay strong so your medicine can work well.

Utility Cost Resolution

We fix high bills. This saves your cash. You have more money for your doctor and your medicine.

Frequently Asked Questions

Get the clear answers you need to your questions

Open icon

Understood Care is a completely virtual service. All of our care is delivered through phone and video calls, so there’s no need to travel or attend in-person appointments.

Our professional nurses and advocates are specially trained to provide advanced support remotely, ensuring you receive high-quality, personalized care from the comfort of your home.

Open icon

Understood care is available across the US

Open icon

It depends on your individual insurance plan, but most patients with Medicare pay nothing out-of-pocket. We accept Medicare Part B and many Medicare Advantage plans.

Open icon

Understood Care offers expert patient advocates, nurses, and other seasoned healthcare insiders.
– They understand your challenges and fight to get you the care you deserve.
– They handle everything: calls, appointments, paperwork, and doctor coordination.
– They'll also translate confusing information and be there to listen, potentially even lowering your medical bills.

Open icon

Yes, Understood Care is HIPAA-compliant, so your health information is safe and private. We'll never sell your data or share your records without your permission.

Open icon

Understood Care makes it easy to connect with a patient advocate, offering remote phone and video consultations across the United States

Open icon

Connect with your Understood Care advocate by phone or video. Our secure, HIPAA-compliant platform allows for private messaging and easy scheduling of virtual appointments for continuous support.

Open icon

Understood Care's advocates are seasoned doctors, nurses, pharmacists, and other healthcare experts from diverse backgrounds. These independent advocates work solely for you, not for insurers or hospitals, prioritizing your best interests and health outcomes.

Support starts now

Chat with an Advocate Today

Navigating Medicare and care needs can feel overwhelming. You’re not alone.
Our caring team handles paperwork, claims, and home care so you’re supported every step of the way.

Prefer to call? Reach us at (646) 904-4027

Helpful Articles